Milwaukee Bucks provide information for ticketholders for suspended games

With the NBA currently suspended due to coronavirus, the Milwaukee Bucks provided an important update for ticketholders on Thursday night.

As news continues to filter out about the actions teams around the NBA will take in light of the season’s suspension due to the coronavirus pandemic, the Milwaukee Bucks made one of their first notable announcements on Thursday night.

The NBA’s own policies had emerged earlier that evening, which will dictate the Bucks and the rest of the league’s teams avoid group practices among various other measures, as my colleague Jordan Treske had rounded up the details of.

From the perspective of the Bucks’ own actions, a couple of important questions remain, though.

One of those is what will happen to the temporary, part-time, and low-paid workers within the organization, who mostly work at Fiserv Forum where there will be no events for the foreseeable future. Milwaukee’s stance on that topic is largely still unaddressed, although co-owner Marc Lasry provided vague comment on his appearance on The Full 48 Podcast with Howard Beck.

The other key question, though, is focused on how fans and ticketholders would be affected by the suspension of games that they have already paid for.

In a statement released on the team’s website, the Bucks provided a meaningful update on that front, albeit one that doesn’t offer immediate clarity for those affected.

In line with the NBA’s official stance up until this point, the Bucks reiterated that the current plan is for the season to be resumed, and the scheduled to be fulfilled, at a time when it’s deemed safe to do so.

“Tickets held for any postponed game will be valid for the rescheduled date, when that is determined.

The NBA is currently evaluating plans for the remainder of the 2020 regular season. If any game is officially canceled, fans who own a Milwaukee Bucks ticket package that includes affected games will receive direct communication from the team that provides detailed information on ticket options. Fans who purchased tickets through Ticketmaster, Bucks.com or the Bucks mobile app will receive further email communication from Ticketmaster with information on rescheduled dates or cancellations.”

Also included in the statement was a message from team president Peter Feigin, who reinforced the key points when it comes to the organization’s current ticketing plan and the overall direction they’re taking the lead from at this time.

“Due to the NBA’s suspension of games until further notice, tonight’s game against the Boston Celtics has been postponed,” said Bucks and Fiserv Forum President Peter Feigin. ”Decisions about the status of remaining 2020 regular season is currently being determined. Tickets held for tonight’s game and any future postponed game will be valid for the rescheduled date. We thank our fans for their patience during this time and will continue to closely consult with the NBA, and city and state health officials to provide you with updates.”

Per the Bucks’ COVID-19 FAQ page, refunds are not currently available while the plan remains for the games to be rescheduled.

Next: Co-owner Marc Lasry weighs in on suspended season

For more information about COVID-19, visit the website for the CDCWHO, or the website for your state’s Department of Health.